Assessment 3 Care Coordination Presentation to Colleagues

Hello, my name is ____________. I want to welcome you to the Care Coordination Presentation formally. The presentation will center on the responsibilities of registered nurses in care coordination and the tasks nurses must do to guarantee the implementation of efficient care coordination procedures within a healthcare institution. The session will also discuss the variables that impact the efficacy of nurses in delivering care coordination to their patients.

Strategies for Collaborating with Patients and Families

Care coordination is the intentional arrangement of patient care activities among multiple participants, including the patient, to ensure the appropriate provision of healthcare services. Successful care coordination necessitates healthcare professionals collaborating with patients and their loved ones to facilitate smooth patient progress and transitions across various care settings in the entire continuum of care. Swanson et al. (2020) suggest various effective strategies for engaging patients and their families in patient care. The initial strategy involves patient education, which seeks to enhance patients’ knowledge and attitudes to enhance health outcomes and prevent illness. Patient education can be provided through verbal communication or written or electronic resources. Lewis et al. (2019) also discuss patient navigation as an effective strategy. Patient navigation aims to educate patients and families about the healthcare system and available services. This approach holds significant value as it aids patients in navigating the intricate healthcare system, enhances intra-system communication, and streamlines patients’ access to care.

Care coordinators should prioritize the implementation of cultural competence strategies. According to Kripalani et al. (2019), cultural disparities can result in disagreements between patients and healthcare providers regarding medical matters. The researchers highlight the significance of establishing rapport and gaining familiarity with patients’ beliefs and values to prevent cultural misunderstandings. Healthcare providers should prioritize addressing trust concerns and identifying the specific needs of patients and their families prior to making healthcare decisions. Decision-making should involve a collaborative process, where practitioners base their decisions on evidence and align them with patients’ informed decisions. Shared decision-making is a successful approach to working with patients and their families, prioritizing patients’ autonomy and facilitating care coordination.

Change Management Aspects Affecting Patient-Centered Care

Effective change management is essential for delivering exceptional, patient-centered care. Critical elements of change management that directly influence patient experience are open and transparent communication, comprehensive staff education, and ongoing assessment of implemented changes. Facilitating transparent communication between healthcare practitioners and patients promotes comprehension of alterations in care delivery, hence fostering patient engagement in care decision-making. Providing comprehensive training to healthcare personnel on new procedures, technology, and evidence-based practices is beneficial in maintaining patient-centered care and high-quality services (Conway et al., 2019).

Regular assessments of the effectiveness of changes in care delivery enable healthcare organizations to make necessary improvements based on feedback from patients and health professionals, ensuring continuous development (Kripalani et al., 2019). It’s critical to distinguish between patient satisfaction, which reflects patients’ opinions on their healthcare experience, and patient experience, which pertains to patients’ interactions with the healthcare system. By prioritizing these change management factors and understanding the difference between patient experience and satisfaction, healthcare organizations can successfully implement changes that improve the delivery of high-quality, patient-focused care, resulting in increased patient satisfaction and improved health outcomes.

Coordinating Care Plans and Ethical Decision Making

Coherent care plans grounded on ethical decision-making are crucial for efficiently addressing patients’ complex demands. These plans include fundamental ethical precepts, including beneficence, non-maleficence, justice, and patient autonomy, to guarantee a patient-centered, equitable, and effective treatment approach. Respecting patient autonomy entails acknowledging people’s entitlement to make well-informed choices about their healthcare while considering their preferences, values, and beliefs. According to research by Kripalani et al. (2019), patient participation in decision-making improves patient outcomes and increases adherence to treatment programs.

Beneficence entails the duty of healthcare personnel to enhance patients’ well-being by providing suitable treatment, education, and support. Emphasizing beneficence may aid in diminishing health inequalities and guaranteeing improved availability of healthcare services for marginalized people (Kripalani et al., 2019). Non-maleficence necessitates that healthcare practitioners minimize damage by carefully weighing the risks and benefits of treatment alternatives. Care coordination guided by ethical principles places patient safety as the top priority and guarantees that care plans are specifically created to minimize or reduce the occurrence of negative occurrences.

Justice refers to the impartial and equal allocation of healthcare resources. Ethical care coordination prioritizes the needs of all patients, particularly those who are vulnerable, and aims to distribute resources to foster health fairness (Conway et al., 2019). The decision-making process in these plans is based on some fundamental assumptions. These assumptions include the recognition of patients’ entitlement to make informed choices, the responsibility of healthcare professionals to prioritize patient well-being, and the principle of equitable distribution of healthcare resources.

Impact of specific health care policy provisions

The provisions of healthcare policy may have a tremendous influence on the results and experiences of patients. For example, policies that support the cooperation of multidisciplinary teams and the implementation of integrated care models enable the provision of thorough and coordinated care, leading to enhanced patient outcomes. Karam et al. (2021) state that integrated care models enhance patient satisfaction, better care coordination, and better health outcomes. In addition, laws that support shared decision-making and patient-centered care guarantee that patients take an active role in their care, which improves patient satisfaction and treatment plan adherence. According to a comprehensive study, patient-centered care treatments greatly enhance patients’ emotional well-being, interactions with medical professionals, and experiences (Conway et al., 2019).

It has been shown that policies that aim to reduce health inequalities and increase access to treatment for disadvantaged groups may also have a favorable influence on the outcomes and experiences of patients. For instance, millions of formerly uninsured people now have access to insurance thanks to the US’s Affordable Treatment Act (ACA), which has improved many people’s health outcomes and access to treatment (Karam et al., 2021). To better understand how specific healthcare policies might affect patient outcomes and experiences, we can analyze relevant policy provisions and derive evidence-based conclusions via intelligent interpretations.

Nurse’s Vital Role In The Coordination

Nurses are crucial in care coordination, assuming various responsibilities, including patient advocacy, education, and care management. Patient advocates prioritize patients’ needs and preferences in the decision-making process. As educators, nurses educate patients about health issues, treatment alternatives, and self-management techniques, enabling informed care decisions (Karam et al., 2021). Nurse care managers collaborate with multidisciplinary teams, patients, and families to create, execute, and evaluate personalized care plans. Collaboration is crucial in improving care transitions, mitigating hospital readmissions, and minimizing the likelihood of complications.

Conclusion

Nurses have a crucial role in monitoring patients’ progress, modifying care plans as necessary, and communicating patient condition changes to the healthcare team. By increasing awareness of the crucial role of nurses in care coordination, we can support nursing personnel in assuming expanded responsibilities in overseeing the care coordination process across diverse healthcare environments. This contributes to better patient outcomes, improved care quality, and increased efficiency in healthcare resource utilization.

 

Develop a 20-minute presentation for nursing colleagues highlighting the fundamental principles of care coordination. Create a detailed narrative script for your presentation, approximately 4-5 pages in length, and record a video of your presentation.

Introduction

Nurses have a powerful role in the coordination and continuum of care. All nurses must be cognizant of the care coordination process and how safety, ethics, policy, physiological, and cultural needs affect care and patient outcomes. As a nurse, care coordination is something that should always be considered. Nurses must be aware of factors that impact care coordination and of a continuum of care that utilizes community resources effectively and is part of an ethical framework that represents the professionalism of nurses. Understanding policy elements helps nurses coordinate care effectively.

This assessment provides an opportunity for you to educate your peers on the care coordination process. The assessment also requires you to address change management issues. You are encouraged to complete the Managing Change activity.

Completing course activities before submitting your first attempt has been shown to make the difference between basic and proficient assessment.

Preparation

Your nurse manager has been observing your effectiveness as a care coordinator and recognizes the importance of educating other staff nurses in care coordination. Consequently, she has asked you to develop a presentation for your colleagues on care coordination basics. By providing them with basic information about the care coordination process, you will assist them in taking on an expanded role in helping to manage the care coordination process and improve patient outcomes in your community care center.

To prepare for this assessment, identify key factors nurses must consider to effectively participate in the care coordination process.

You may also wish to:

• Review the assessment instructions and scoring guide to ensure you understand the work you will be asked to complete.
• Allow plenty of time to rehearse your presentation.

Recording Equipment Setup and Testing

Check that your recording equipment and software are working properly and that you know how to record and upload your presentation. You may use Kaltura (recommended) or similar software for your audio recording. A reference page is required. However, no PowerPoint presentation is required for this assessment.

• If using Kaltura, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.

Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.

Instructions

Complete the following:

• Develop a video presentation for nursing colleagues highlighting the fundamental principles of care coordination. Include community resources, ethical issues, and policy issues that affect the coordination of care. To prepare, develop a detailed narrative script. The script will be submitted along with the video.

Note: You are not required to deliver your presentation.

Presentation Format and Length

Create a detailed narrative script for your video presentation, approximately 4–5 pages in length. Include a reference list at the end of the script.

Supporting Evidence

Cite 3–5 credible sources from peer-reviewed journals or professional industry publications to support your video. Include your source citations on a references page appended to your narrative script. Explore the resources about effective presentations as you prepare your assessment.

Grading Requirements

The requirements outlined below correspond to the grading criteria in the Care Coordination Presentation to Colleagues Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed.

• Outline effective strategies for collaborating with patients and their families to achieve desired health outcomes.
  • Provide, for example, drug-specific educational interventions, cultural competence strategies.
  • Include evidence that you have to support your selected strategies.
• Identify the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care.
• Explain the rationale for coordinated care plans based on ethical decision making.
  • Consider the reasonable implications and consequences of an ethical approach to care and any underlying assumptions that may influence decision making.
• Identify the potential impact of specific health care policy provisions on outcomes and patient experiences.
  • What are the logical implications and consequences of relevant policy provisions?
  • What evidence do you have to support your conclusions?
• Raise awareness of the nurse’s vital role in the coordination and continuum of care in a video-recorded presentation.
  • Fine tune the presentation to your audience.
  • Stay focused on key issues of import with respect to the effects of resources, ethics, and policy on the provision of high-quality, patient-centered care.
  • Adhere to presentation best practices.

Additional Requirements

Submit both your presentation video and script. The script should include a reference page. See Using Kaltura for more information about uploading multimedia files. You may submit the assessment only once, so be sure that both assessment deliverables are included.

Portfolio Prompt: Save your presentation to your ePortfolio. Submissions to the ePortfolio will be part of your final Capstone course.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

• Competency 2: Collaborate with patients and family to achieve desired outcomes.
  • Outline effective strategies for collaborating with patients and their families to achieve desired health outcomes.
• Competency 3: Create a satisfying patient experience.
  • Identify the aspects of change management that directly affect elements of the patient experience essential to the provision of high-quality, patient-centered care.
• Competency 4: Defend decisions based on the code of ethics for nursing.
  • Explain the rationale for coordinated care plans based on ethical decision making.
• Competency 5: Explain how health care policies affect patient-centered care.
  • Identify the potential impact of specific health care policy provisions on outcomes and patient experiences.
• Competency 6: Apply professional, scholarly communication strategies to lead patient-centered care.
  • Raise awareness of the nurse’s vital role in the coordination and continuum of care in a video-recorded presentation.