Assignment: Change in Healthcare

As one of the leading healthcare organizations in the country, the University of Washington Hospital in Seattle should focus on change as a critical aspect of continual leadership in health care service delivery and quality outcomes for its patient population. As observed, change is a continuous process and in an ever changing world and the reforming healthcare system imply that healthcare systems should adopt and implement change to remain competitive and attain optimal performance in their key areas (Cameron & Green, 2016). Based on change model by Kotter, this essay discusses how the University of Washington Hospital can implement steps 7 and 8 in change process.

Stage 7: Consolidating Gains and Producing More Change

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According to Kotter, many change projects and outcomes realized form such endeavor fail because of complacency where stakeholders do not integrate the changes into the organizational culture (Cameron & Green, 2016). Kotter argues that it is essential to sustain and cement changes for a long after they have been implemented. The model advances that to consolidate gains, an organization should keep setting gals and keen on analyzing what can be done better for long-term improvement and meeting the change objectives. the implication is that those in charge of change at the University of Washington Hospital should press harder after getting the initial successes. Increasing credibility of the changes can enhance systems, structures and policies. As observed, the nurse leaders and managers in the facility to continue initiating change after change until the organizations transforms its visions into reality.

Short term successes like rewards for best nurses each year should be part of the organization’s culture. Recognizing short term wins will lead to a consolidation of all gains and areas that require newer and innovative ideas (Wheeler & Holmes, 2017). Every success in the hospital should offer an opportunity to build on what went well and identify what needs improvement. To attain continual improvement, the University of Washington Hospital (UWH) should learn about kaizen, or the concept of continuous improvement. Secondly, to keep the gains and produce more change, the organization should keep ideas fresh and innovative by focusing on new change agents and leaders for the change coalition.

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Stage 8: Anchoring New Approaches in the Culture

Change should stick in the organization through its culture. Change should be part of the core aspect of the organization. The UWH has a corporate culture that empowers employees for better performance through its three prolonged approach. Among these is effective training of nurse leaders (NLs) and nurse managers (NMs) who receive training on leadership which allow them to offer effective leadership. Therefore, alongside such models, the organization should anchor new practices to align with the overall goals, its vision and mission statements (Wheeler & Holmes, 2017). For instance, nurse leaders and nurse managers should possess effective communication skills and be role models.

Again, nurses make critical decisions which leads to increased appreciation and promotion from the management. Through such practices, employees appreciate change and become change agents helping steer the change process and attainment of organizational vision (Nilsen et al., 2020). Imperatively, making these practices and others a core aspect of the overall organizational culture is essential. The UWH should evaluate its culture and ensure that the new changes are incorporated for optimal outcomes. The leaders should make continuous efforts to ascertain that change occurs in each aspect of the organization.

Conclusion

Organizational change is a critical and continuous process that requires effective coordination and a meticulously application of an effective model for enhanced performance. Kotter’s change model provides a framework that UWH can implement to entrench change and lead to better outcomes.

 References

Cameron, E., & Green, M. (2016). Making Sense of Change Management: A Complete Guide to

the Models, Tools and Techniques of Organizational Change. Kogan Page, Limited.

Nilsen, P., Seing, I., Ericsson, C., Birken, S. A., & Schildmeijer, K. (2020). Characteristics of

successful changes in health care organizations: an interview study with physicians, registered nurses and assistant nurses. BMC Health Services Research, 20(1). https://doi.org/10.1186/s12913-020-4999-8

Wheeler, T. R., & Holmes, K. L. (2017). Rapid transformation of two libraries using Kotter’s

Eight Steps of Change. Journal of the Medical Library Association, 105(3). https://doi.org/10.5195/jmla.2017.97

Change Implementation and Management Plan
It is one of the most cliché of clichés, but it nevertheless rings true: The only constant is change. As a nursing professional, you are no doubt aware that success in the healthcare field requires the ability to adapt to change, as the pace of change in healthcare may be without rival.

As a professional, you will be called upon to share expertise, inform, educate, and advocate. Your efforts in these areas can help lead others through change. In this Assignment, you will propose a change within your organization and present a comprehensive plan to implement the change you propose.

To Prepare:

Review the Resources and identify one change that you believe is called for in your organization/workplace.This may be a change necessary to effectively address one or more of the issues you addressed in the Workplace Environment Assessment you submitted in Module 4. It may also be a change in response to something not addressed in your previous efforts. It may be beneficial to discuss your ideas with your organizational leadership and/or colleagues to help identify and vet these ideas.
Reflect on how you might implement this change and how you might communicate this change to organizational leadership.
The Assignment (5-6-minute PowerPoint presentation):

Change Implementation and Management Plan

Create a narrated PowerPoint presentation of 5 or 6 slides with video that presents a comprehensive plan to implement the change you propose.

Your presentation should be 5–6 minutes in length and should include a video with you as presenter.

Your Change Implementation and Management Plan should include the following:

An executive summary of the issues that are currently affecting your organization/workplace (This can include the work you completed in your Workplace Environment Assessment previously submitted, if relevant.)
A description of the change being proposed
Justifications for the change, including why addressing it will have a positive impact on your organization/workplace
Details about the type and scope of the proposed change
Identification of the stakeholders impacted by the change
Identification of a change management team (by title/role)
A plan for communicating the change you propose
A description of risk mitigation plans you would recommend to address the risks anticipated by the change you propose

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.