IT Service Management
Module 04 Content In this course, you have covered several aspects of IT Service Management. Within the IT field, Service…
Module 04 Incident Management
Module 04 Content Review the course scenario. The CEO has requested you create a presentation to be delivered to all…
Module 05 Change Management
Module 05 Content After four weeks as a manager at Pearl Incorporated, you have determined that you would like to…
week 13
Complete the following assignment in one MS Word document: Chapter 12 –discussion questions #1 through 3 & exercise 1 & 12…
w13 (Bi) dis
Week 13 Discussion Create a discussion thread (with your name) and answer the following question: Discussion (Chapter 12): Examine Alexa’s skill…
Project Paper and Presentation. please see attached file for topic and guidelines
Research and select a current trend in the area of telecommunications. Prepare a 10-15 page paper in Microsoft Word (counts as…
Portfolio: Infographic Macro Environment
Scenario You are a marketing assistant for a marketing agency located in Rosebery – Sydney. You have been asked to…
Buyer Persona Market Segmentation
Scenario You are assigned to create a buyer persona for business using at least ten (10) segmentation variables (demographics, geographics, psychographics…
Module 03 Course Project – Benefits of Knowledge Management
Module 03 Content Part I: As you approach the middle of your third week at Pearl Incorporated, you are starting…
AGILE PROJECT MANAGEMENT
After reading Chapter 16 & 17, select two items from the list below and discuss: What is the difference between “leading”…