Paper on causes of conflict in nursing profession
Paper on causes of conflict in nursing profession
My assignment is about causes of conflict in nursing profession. The paper should be between 2500- 2900 words and 15 recent references. see attachment for more details and instruction.
In health care settings, opinions may vary and
miscommunication and understanding may result in
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conflict. Critically analyze the underlying causes of
conflict in nursing profession and then discuss the
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conflict resolution strategies to address the problem.
Word Count: 2500 [Plus or Minus 10%]
Guidelines:
In this assignment you are expected to demonstrate the higher-level academic skills of
analysis, synthesis and evaluation of the recent literature associated with the topic in
question. Therefore, in your assignment you need to give careful consideration of the
following guidance:
Introduce the assignment outlining the areas that you will address.
Within the body of the assignment you may wish to define key concepts relevant to the
topic such as, conflict resolution, conflict management styles, and dispute.
You should identify and critique the underlying causes behind the conflict in the health
care settings with highlighting the sources of conflict in nursing profession.
You should identify the negative impact of conflict on the health care settings.
Some critical discussion should focus on conflict resolution strategies by making
specific reference to the available literature in your discussion about the 5 conflict
management styles which managers could address the issue.
In your conclusion, carefully draw together the key points of your assignment, making
judgments on the evidence discussed to support the need of conflict resolution strategies.
You must support this assignment
with at least 15 recent relevant
references from appropriate
literature.
Conflict is one of the issues that takes
place in any organization specially
hospitals where continuous human
interactions occur. Nurses play different
roles such as care provider, educator, and
manager. These roles lead to various
types of interactions among nurses and
other health care team members, which
significantly increase the probability for
conflict to arise in hospital settings
among nurses
Conflict is a dynamic process that can be
positive or negative, healthy or
dysfunctional, within work environment.
Conflict is the consequences of
experienced or perceived variations in
common goals, values, ideas, attitudes,
beliefs, feelings, or actions [2]. Conflicts
arise for many reasons
1)Intrapersonal conflict
2)Interpersonal conflict
3)Intragroup conflict
4)Intergroup conflict
The most common and problematic type of
conflict that was experienced in the workplace involved
interpersonal conflicts. The three prime situations of interpersonal
conflicts frequently identified in the survey included (1) patient and
family, (2) nurse manager, and (3) physician.
Conflict involving nurses and patients/families visitors. The second
most frequent interpersonal conflict was between the direct care
nurse and the nurse manager. This type of conflict was associated
with lack of organizational support from the leadership team and
poor communication. The third interpersonal conflict was between
other healthcare providers and the direct care nurse. These conflicts
weren’t handled effectively or were ignored, which resulted in a
toxic work environment.
•Limited time or resources, for example when staffing shortages
lead to heavier workloads or longer shifts.
•Differing goals, work styles or perspectives that can result in unmet
expectations.
•Cultural diversity among colleagues and patients, which can make
it a challenge to communicate or understand another’s point of view.
•High-involvement work settings where collaboration is essential
(for example, the emergency department)
•Disparities in knowledge or power, which are common within the
health care hierarchy.
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