Discussion: Performance Reports/Dashboards

Research paper on performance indicators: Performance reports are a valuable tool for gauging the financial well-being and progress of a health care organization. When properly designed, these reports can provide data on key measures, quality indicators, performance of operations, patient satisfaction, personnel, and facility capacity.

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Have you ever seen the cockpit of an airplane? The dashboard is covered with a variety of knobs and gauges. Having a pilot who understands the meaning of the data contained on the dashboard is essential for passenger safety and for reaching the correct destination in a timely fashion. Similarly, a dashboard for your organization can supply a wide variety of performance information to assist in the financial decision making process.

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Research paper on performance indicators

In this Discussion, you will describe a dashboard that would be useful for you in your current position and organization (or one with which you are familiar).

To prepare:

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• Review this week’s Media program, Dashboards.
• Consider your own organization (or one with which you are familiar) and the key information that would be useful for decision making.
• Develop a list of key performance indicators in the following categories that would be useful for your situation. Include:
  • 2–3 financial indicators
  • 2–3 operational indicators
  • 2–3 satisfaction indicators
  • 2–3 quality indicators

By Day 3

Post describe the specific indicators you selected for each category and explain why you chose those particular ones. Describe whether each indicator is a leading or trailing indicator and how this particular combination would provide the best overall view of